01
Trust and relevance
Users needed community-informed recommendations rather than generic directory listings.
Case study · Health community platform
Turning trusted gluten-free knowledge into an everyday discovery platform.
Cosnet helped shape a community-focused mobile and digital experience for discovering safer restaurants, airports, products, and practical resources while living gluten-free.
Product UXMobile experienceLocation discoveryContent platform
200K+
Community reach
10K+
Active users
4
Core discovery journeys
Project overview
From operational need to a working digital system.
People living with coeliac disease or gluten-related dietary needs require dependable, experience-based information. Gluten Dude needed to organise that knowledge into fast, usable journeys for everyday decisions.
Gluten Dude · Health community platform
The challenge
The friction behind the business problem.
We mapped the user, operational, data and growth constraints before defining the solution.
02
Location-based decisions
Finding suitable restaurants and travel options had to be quick, especially when users were away from home.
03
Content at scale
Restaurants, airports, products, articles, and community insight needed a consistent structure.
Our solution
A connected experience, not a collection of isolated features.
We created a mobile-first discovery experience combining structured listings, location-led browsing, useful content, and community-oriented decision support.
Restaurant discovery
Users can explore gluten-free dining options through location-led browsing and structured profiles.
Airport guidance
Travel-specific information helps users prepare for gluten-free choices at airports.
Product and resource content
Articles, products, and practical guidance support decisions beyond restaurant discovery.
Community-centred UX
The interface gives trusted recommendations and lived experience a clear role in the journey.
How the solution creates value
Product UX
Mobile experience
Location discovery
→
Gluten Dude platformExperience · workflows · data · operational control
→
Faster everyday decisions
More useful travel support
Stronger community value
Impact
Designed to improve the work that matters every day.
The final system connects user experience with measurable operational and commercial value.
Faster everyday decisions
Location and category-based discovery reduces time spent searching across disconnected sources.
More useful travel support
Airport and destination content helps users plan with greater confidence.
Stronger community value
The platform turns shared experience into structured, reusable guidance.
Scalable content foundation
A consistent information model supports the growth of listings, resources, and locations.
Technology
A practical stack selected around scale and maintainability.
Technology choices were aligned to the workflows, integrations, internal capability and long-term product direction.
Product
Discovery
Content
Insight
Delivery process
Structured enough for control. Flexible enough for real product work.
01
Community need discovery
02
Information architecture
03
Mobile UX prototyping
04
Discovery and content build
05
Testing and iterative improvement
Questions
What teams usually ask about this case study.
The platform supports gluten-free restaurant, airport, product, and educational resource discovery.
For gluten-free users, lived experience and trusted recommendations add practical context that generic directories often lack.
Yes. Location-led browsing is central to helping users find useful options near them or while travelling.
Structured listings and reusable content models allow new locations, categories, resources, and community guidance to be added over time.
Related work
Explore more products delivered for real-world operations.
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