Revolutionizing Telemedicine with Seamless
Remote Healthcare Services
eSanjeevani, a Government of India initiative, provides telemedicine services nationwide.
It enables real-time remote consultations, making healthcare accessible—especially for
rural & underprivileged communities—bridging the gap between urban & remote areas.
It enables real-time remote consultations, making healthcare accessible—especially for
rural & underprivileged communities—bridging the gap between urban & remote areas.
UX/UI Design
Web Development
App Development
10M+
Users Served
Government Initiative
1000+
Locations
The Challenge
eSanjeevani struggled to deliver consistent telemedicine in rural areas due to an unfriendly
interface, limited access, and a weak backend, leading to inefficiencies and slow adoption.
interface, limited access, and a weak backend, leading to inefficiencies and slow adoption.
User Accessibility
The platform faced challenges engaging users due to complex interfaces, resulting in difficulty for citizens to access healthcare services easily.
Limited Reach
The service struggled to expand beyond urban areas, limiting its reach to rural populations who needed remote healthcare services the most.
Lack of Integration
Multiple disconnected systems hindered smooth operations and data sharing among stakeholders, including healthcare providers and patients.
Data Security
Ensuring the privacy and security of sensitive patient information was a challenge, especially in remote regions where digital literacy was lower.
Our Solution
01.Unified Telemedicine Platform
User-Friendly Interface: Redesigned with simplicity in mind, enabling easy appointment booking, consultations, and medical record access.
Multi-Device Access: Fully optimized for mobile phones, tablets, and desktops, ensuring accessibility for diverse users.
Language Support: Integrated multiple regional languages for wider reach and comfort.
Multi-Device Access: Fully optimized for mobile phones, tablets, and desktops, ensuring accessibility for diverse users.
Language Support: Integrated multiple regional languages for wider reach and comfort.
02.Backend Integration for Seamless Operations
Real-Time Consultations:b> Supports live video calls and AI-powered chatbots for basic triage, reducing wait times.
Data Synchronization: Facilitates fast and secure exchange of patient records and prescriptions among stakeholders.
Appointment Management: Enables scheduling, notifications, and reminders to improve engagement and reduce no-shows.
Data Synchronization: Facilitates fast and secure exchange of patient records and prescriptions among stakeholders.
Appointment Management: Enables scheduling, notifications, and reminders to improve engagement and reduce no-shows.
03.Telemedicine Ecosystem for Rural Areas
Mobile Clinics: Integration of mobile units to extend healthcare delivery in remote locations.
Telemedicine Kiosks: Deployed kiosks with user-friendly video call systems in rural areas, expanding access.
Telemedicine Kiosks: Deployed kiosks with user-friendly video call systems in rural areas, expanding access.
04.Secure and Scalable Infrastructure
Data Security & Compliance: Patient data is encrypted and compliant with Indian and international standards such as HIPAA.
Scalable Architecture: Supports millions of users and simultaneous video sessions without loss of performance.
Scalable Architecture: Supports millions of users and simultaneous video sessions without loss of performance.
05.
Training & Support
Healthcare Provider & Patient Training: Comprehensive programs to facilitate smooth onboarding and adoption.
Dedicated Technical Support:b> Prompt assistance for users and providers to maximize satisfaction and retention.
Dedicated Technical Support:b> Prompt assistance for users and providers to maximize satisfaction and retention.
Automated Operation
Management System (OMS)
01.Customer App:
Users can place orders, receive instant quotes, track shipments, and manage payments directly through the app.
02.Driver App:
Drivers can manage jobs, view their schedules, track deliveries, and upload necessary documents.
03.Transporter Portal:
Allows transporters to find jobs, bid for assignments, manage fleet schedules, and receive instant job confirmations.
04.Admin Panel:
The back-office panel gives full control over job management, finances, driver assignments, and analytics.
Automated Operation
Management System (OMS)
01.Bidding for Jobs:
Transporters and drivers can bid on jobs, which fosters a competitive and transparent pricing model.
02.Job Allocation:
Based on bids and preferences, jobs are allocated to the right transporters or drivers, ensuring efficiency and optimal outcomes
03.Real-Time Job Matching:
The system matches available drivers with shipments in real-time, optimizing asset utilization and reducing delays.
Automated Operation
Management System (OMS)
01.Comprehensive Data Insights:
The platform integrates with analytics tools to provide actionable insights into operational performance, helping Trukkin optimize service delivery.
02.Custom Reports:
Users can generate real-time reports based on custom parameters, including job status, delivery times, and payment details.
03.No-Code Analytics:
The system allows for querying data from multiple sources, enabling easy access to key business metrics.
Automated Operation
Management System (OMS)
01.IoT Integration:
Plans to integrate IoT sensors for route deviation predictions, truck-specific maps, and real-time fuel and temperature monitoring for cold storage trucks.
02.Remote Monitoring:
Trukkin aims to control trucks remotely through GPS data, allowing for route optimizations and vehicle performance monitoring.
03.Fuel Optimization:
Future features will include fuel sensors to prevent theft and optimize fuel usage, further reducing operational costs.
Impact and Results
By implementing these solutions, Cosnet enabled Trukkin to create a more efficient, scalable,
and transparent logistics platform that seamlessly integrated all key stakeholders, providing
a streamlined experience for both customers and drivers.
and transparent logistics platform that seamlessly integrated all key stakeholders, providing
a streamlined experience for both customers and drivers.
Wider Reach
The platform expanded its reach, particularly in rural areas, where citizens can now access healthcare services remotely, even in the most underserved regions.
Operational Efficiency
Automating appointment scheduling, video consultations, and medical records reduced administrative time & costs, leading to faster, more efficient services.
Increased User Engagement
By simplifying the user experience and adding language options, the adoption rate increased substantially, reaching over 10M users across 1,000+ locations.
Health Impact
The initiative successfully bridged the gap between rural and urban healthcare access, providing quality medical care to millions who previously lacked access to essential services.
Client Success Stories
Users and healthcare providers report greater satisfaction from easier use, less travel, and quicker consultations—especially rural patients who now access specialist care more easily.
Techstack Used
Frontend & Backend Development
Database & Analytics
Key Features and Functionalities
eSanjeevani has proven to be a game-changer in India’s healthcare sector, creating a more connected and accessible healthcare system, regardless pf location. By automating and optimising the telemedicine experience, we helped ensure that millions odf people have the healthcare support they need, whenever they need it.
Have a closer look at how our design philosophy further fueled this success.
