Case study · E-commerce and e-mobility

Powering sustainable mobility with a scalable commerce experience.

Cosnet designed and developed responsive Shopify storefronts that strengthened product discovery, created a consistent brand experience, and simplified multi-store content management.

E-commerce strategyUX/UI designShopify developmentGrowth optimisation
50K+
Units sold
25%
Online sales increase
12
Countries covered
Project overview

From operational need to a working digital system.

Zen E-Bike needed a modern digital commerce foundation for electric bicycles and sustainable-energy products, with consistent design, flexible content management, and strong mobile performance.

Zen E-Bike project visual
Zen E-Bike · E-commerce and e-mobility
The challenge

The friction behind the business problem.

We mapped the user, operational, data and growth constraints before defining the solution.

01

Multiple storefronts

Managing several commerce experiences made consistency and ongoing updates more difficult.

02

Template limitations

Standard Shopify themes needed deeper customisation to reflect the brand and product journey.

03

Mobile commerce gaps

The experience needed to perform clearly and smoothly for customers shopping on smaller screens.

Our solution

A connected experience, not a collection of isolated features.

We created a modular Shopify experience using custom Liquid, responsive styling, clear product storytelling, and reusable content components.

01

Custom Shopify system

Reusable templates and components gave the brand more control than an off-the-shelf theme.

02

Product-led journeys

Navigation and page structure made it easier to understand models, benefits, and purchase options.

03

Responsive performance

Layouts and interactions were refined for mobile, tablet, and desktop shopping.

04

Manageable content

The internal team can update products, campaigns, and page content through a structured CMS workflow.

How the solution creates value
E-commerce strategy
UX/UI design
Shopify development
Zen E-Bike platformExperience · workflows · data · operational control
Higher online sales
Stronger consistency
Improved retention
Impact

Designed to improve the work that matters every day.

The final system connects user experience with measurable operational and commercial value.

Higher online sales

The renewed commerce journey supported a reported 25% increase in online sales.

Stronger consistency

A shared design system created a more recognisable experience across storefronts.

Improved retention

Clearer product discovery and mobile usability supported stronger ongoing engagement.

International readiness

The system provides a scalable base for markets across multiple countries.

Technology

A practical stack selected around scale and maintainability.

Technology choices were aligned to the workflows, integrations, internal capability and long-term product direction.

Commerce

ShopifyShopify apps

Templating

LiquidCustom sections

Design

FigmaDesign system

Frontend

HTMLCSSResponsive UI
Delivery process

Structured enough for control. Flexible enough for real product work.

01

Storefront and audience review

02

Commerce journey design

03

Shopify component build

04

Cross-device testing

05

Launch, training and growth optimisation

Questions

What teams usually ask about this case study.

Shopify provided a reliable commerce foundation while custom Liquid and reusable sections allowed the experience to reflect Zen E-Bike’s specific brand and product needs.

Yes. The project focused on consistency and manageable content across a multi-store digital presence.

Navigation, product content, page hierarchy, and responsive layouts were designed and tested for smaller screens.

Yes. Reusable Shopify sections and structured content workflows were designed to simplify ongoing updates.

Have a product or operation that needs to work better?

Bring us the business problem. We will help define the right experience, system, integrations, and delivery plan.